FAQ

If you have any question, and you don't see the answer below, email us hi@pollna.ie 

Pollna is a website, content, and marketing platform created for Irish SMEs. Unlike DIY website builders, we design and launch your site for you. Every website is built in two weeks by our team in Kerry, with unlimited text and image changes included. When you are ready to grow, you can add content and marketing plans that keep your business visible online.
Yes. Hosting, security, and maintenance are all included in your monthly plan. You don’t need to worry about arranging or paying for separate hosting.
Absolutely. If you already own a domain name, we can point it to your new Pollna website. If you don’t have one, we can register one for you. A .com costs €49 per year and a .ie costs €59 per year.
Pollna is designed for Irish SMEs that want a professional website without large upfront costs or the hassle of DIY builders. Whether you’re an accountant, auctioneer, retailer, or service provider, Pollna gets you online quickly and keeps your site up to date.
Every site is built with a Google-friendly structure — titles, descriptions, and mobile optimisation are included. While we don’t provide full SEO campaigns in the website plan, our content and marketing add-ons can help improve your visibility over time.
No problem. Many of our customers come to us from other providers. We can connect your domain to Pollna and set up your new site, often reusing your existing text and images if you wish.
Pollna has AI built into the platform to make content and marketing simple. Our AI engine can generate blogs, social media posts, and marketing campaigns in your business tone, so your updates feel natural and consistent with your website.
Yes. You can make updates yourself at any time, or ask our team to handle them for you. Unlimited text and image changes are included in your plan, so your website always stays current.
We provide Irish-based support from our team in Kerry. You can reach us by phone or email during office hours, and we’ll help with any issues or updates you need.
You can cancel anytime after the first month with 30 days’ notice. Your website will go offline once your subscription ends, but if you return later, we can relaunch it for you.
We aim to have every Pollna website live within two weeks of receiving your content and details.
No problem. Our team can write your text and source high-quality stock images as part of your setup. If you later want to replace them with your own, you can do so at any time.
Yes. Our Growth Add-On gives you up to 10 extra pages, a blog, gallery, reviews system, and even online payments or appointment booking — all for a one-off fee of €300.
You can add our content and marketing plans at any stage. These include industry-specific updates for accountants and auctioneers, or general Irish business articles for SMEs, plus marketing tools like email, SMS, and AI-generated social content.
Yes. Every Pollna website is mobile responsive as standard, so it looks and works well on any device.
Pollna is designed to be simple and affordable, so you don’t need to rely on a traditional agency for every update. Many of our customers switch because they want quicker turnaround and lower ongoing costs.
No. We do all the setup for you. You can log in and make simple changes if you wish, but you can also email or call us, and we’ll make the updates for you.
We start with one of our foundation designs and tailor it to your branding, colours, and content. If you need a fully bespoke design, we can provide a custom quote through Splash, our parent agency.
Security is included in your plan. Every site has SSL encryption and is hosted on secure servers. Payments (if you use them) are handled by trusted providers like Stripe or GoCardless.
Yes. Any content you provide (logos, text, images) and any domain registered in your name belongs to you. If you ever leave Pollna, we can transfer your domain or content back to you.
All prices shown on our website exclude VAT. VAT is charged at 23% and will be added to your monthly invoice.
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